Effective Date: October 2025
Company Name: SILO MED COSMETICS LLC SPC
Website: www.siloskin.com
Welcome to Silo! By accessing or purchasing from our website, you agree to comply with the following Terms of Use. Please read them carefully.
Terms of service
1. About Silo
Silo is a skincare brand under SILO MED COSMETICS LLC SPC, based in Al Ain, United Arab Emirates. We specialize in sun care and skin glow products that are officially registered under the Dubai Municipality Montaji platform, ensuring safety, authenticity, and compliance with UAE regulations.
2. Use of the Website
- You agree to use this website for lawful purposes only.
- You may not copy, reproduce, or distribute any content without written permission from Silo.
- We reserve the right to suspend or terminate access if misuse is detected.
3. Products & Purchases
- All prices are displayed in AED and may change without prior notice.
- Payments are processed securely through trusted third-party payment gateways.
- Product availability is subject to stock levels.
- We make every effort to ensure product details and images are accurate, but minor variations may occur.
4. Shipping & Delivery
- Orders are processed and shipped within 1–3 working days across the UAE.
- Delivery times may vary depending on the customer’s location and courier services.
- Once your order has been shipped, tracking details will be provided via email or SMS.
5. Returns & Refunds
- Due to hygiene and safety reasons, all skincare products are non-refundable and non-returnable once sold.
- In the rare case of a damaged, defective, or incorrect item, please contact us within 7 days of receipt at siloskin.info@gmail.com with photos and order details.
- Approved replacements will be processed at no extra cost.
6. Limitation of Liability
- Silo is not responsible for allergic reactions or results that differ from user expectations.
- Customers are advised to perform a patch test before full use.
- By purchasing, you acknowledge that product performance may vary depending on skin type and conditions.
7. Intellectual Property
All content on this website — including text, images, logos, and designs — is the property of SILO MED COSMETICS LLC SPC and protected under copyright laws.
Any unauthorized use or reproduction is prohibited.
8. Changes to Terms
We may update these Terms of Use at any time. The latest version will always be available on this page.
9. Contact Us
Email: siloskin.info@gmail.com
Mobile: 052 768 3817
Address: Al Ain, United Arab Emirates
