Privacy policy

Effective Date: October 2025

Company Name: SILO MED COSMETICS LLC SPC

Website: www.siloskin.com

At Silo, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop through our website.


1. Information We Collect

We may collect the following data:

  • Personal information such as your name, email, phone number, and delivery address
  • Payment details processed securely through third-party payment systems
  • Website usage information via cookies and analytics tools (e.g., Google Analytics, Meta Pixel)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and updates
  • Respond to inquiries and customer support requests
  • Improve our website experience and product offerings
  • Send promotional messages if you subscribe (you can unsubscribe anytime)

3. Sharing Your Information

We only share your information with:

  • Payment processors (to handle secure transactions)
  • Delivery companies (to fulfil your orders)
  • Marketing or analytics partners (to improve website experience)

We do not sell, trade, or rent your personal information to any third parties.


4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand user behaviour.
You can disable cookies in your browser settings, but some site features may not function properly as a result.


5. Data Security

We use secure servers and encryption measures to protect your personal information from unauthorized access, alteration, or disclosure.


6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to marketing communications at any time

To exercise these rights, contact us at siloskin.info@gmail.com.


7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.


8. Policy Updates

We may update this Privacy Policy occasionally. The latest version will always be available on this page, with the updated effective date.


9. Contact Us

For privacy inquiries or data-related questions:
Email: siloskin.info@gmail.com

Mobile: 052 768 3817
Address: Al Ain, United Arab Emirates